This seems to be caused by something getting corrupted in the Windows’ Registry involving the uninstall of LTools. Myrna Jorgensen reports that the problem can be fixed by running the Windows Fix It program. The steps she provided are listed below:
- Backup your computer or at least set a restore point!
- Find the Windows Fix It program at this link.
- Click “Run Now.”
- Click “Save.”
- After the download completes double-click “MicrosoftFixIt.ProgramInstallUninstall.Run.exe.”
- Click “Run.”
- On the Microsoft Fix It screen click “Accept” to accept the License Agreement.
- On the Program Install and Uninstall troubleshooter screen click “Detect problems & apply the fixes for me (Recommended).”
- On the next screen, click “uninstalling.”
- The program goes off and searches for programs, then brings up a screen where you can pick the program you are having problems with.
- Click on LTools and then click “Next.”
- Click on “yes, try uninstall.”
- The program then attempts to uninstall LTools.
- A screen comes up with list of issues found and the “fix status.”
- Click out of the rest of the program.
At this point you should be able to install the new version of LTools.
You may need to re-enter you registration info if you have an LTools Deluxe license.
